Your Privacy is Our Priority

Introduction

Welcome to rbaazi.biz. We place the highest importance on your privacy on the rbaazi platform. This privacy policy explains how rbaazi collects, uses, and protects your personal information. Please read this policy carefully before using our services.

By using our platform, you agree to this privacy policy. If you object to any part of it, please discontinue use of our services and contact us. rbaazi is always committed to protecting the interests of its users.

This policy may be updated at any time. When changes are made, we will update the "Last Updated" date on this page and notify you by email where necessary. We encourage you to review this page regularly.

What Information We Collect

When you register and use our services on rbaazi, we may collect the following types of information:

• Identity Information: Your full name, date of birth, and national ID number (where applicable).
• Contact Information: Email address, mobile number, and residential address.
• Financial Information: Bank account or mobile banking number (for deposits/withdrawals) and transaction history.
• Technical Information: IP address, browser type, device information, login time, and location.
• Usage Information: Which games you've played on rbaazi, how much you've wagered, and how long you've spent on the platform.
• Cookie & Tracking Data: Cookies and similar technologies are used to enhance your experience on the site.

We only collect what's necessary. rbaazi will never ask for personal information beyond what's required.

How Your Information is Used

Rbaazi uses the collected information for the following purposes:

• To create and manage your account and verify your identity.
• To process deposits, withdrawals, and other financial transactions.
• To customize the rbaazi platform based on your preferences and gaming experience.
• To detect and prevent fraud, money laundering, and other illegal activities.
• To comply with applicable laws and regulatory requirements.
• To keep you informed about important updates, promotions, and offers (subject to your consent).
• To provide customer support and resolve issues.
• To analyze aggregated data for reporting and statistical purposes.

Who Your Information is Shared With

Rbaazi never sells your personal information to third parties. However, limited data may be shared in specific circumstances:

• Payment Providers: Financial details are shared with trusted payment gateway providers solely to process transactions securely.
• Regulatory Authorities: Information may be shared with government or regulatory bodies to meet legal compliance requirements.
• Technology Service Providers: Service providers for server hosting, cybersecurity, and analytics are engaged under strict confidentiality agreements.
• Emergency Situations: In cases of fraud or other legal matters, rbaazi may share relevant information with the appropriate authorities.

The amount of information shared with third parties is kept to a minimum in all cases, and they are required to adhere to our privacy standards.

Cookies & Tracking Technologies

Cookies and similar technologies are used on the rbaazi website and app. These help us:

• Your login session is kept active.
• Your preferred language and settings are remembered.
• Platform performance is monitored and improved on an ongoing basis.
• Fraudulent activity has been detected.

You can manage cookies through your browser settings. Keep in mind that disabling certain cookies may affect how some rbaazi features function.

Data Security

Rbaazi follows industry-standard technologies and practices to keep your information secure:

• All data transfers are secured with 256-bit SSL/TLS encryption.
• Sensitive data stored on our servers is kept in encrypted format.
• Regular security audits and penetration testing are conducted.
• Internal staff only have access to the data they need to do their job.
• Two-factor authentication (2FA) is available.

That said, no online platform can guarantee 100% security. In the event of a data breach, we will promptly notify you and the relevant authorities.

Data Retention Period

Rbaazi retains your information only for as long as needed. In general:

• All profile and transaction data is retained for the duration your account remains active.
• After account closure, certain data may be retained for up to 5 years as required by law.
• Once the retention period ends, data is permanently and securely deleted.

Your Rights

As a rbaazi user, you have the following rights:

• Right to Know: You may request to know what personal information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: In certain cases, you may request that the processing of your data be restricted.
• Right to Opt Out of Marketing: You may opt out of promotional communications at any time.

To exercise any of these rights, please contact us by email: support@rbaazi.biz

Children's Privacy

Rbaazi strictly prohibits registration by anyone under the age of 18. We never knowingly collect information from minors. If a minor's information enters our system for any reason, we will delete it as soon as we become aware and close the associated account.

To learn more about responsible gaming, visit our Responsible Gaming View Page.

Policy Updates

Rbaazi's privacy policy may be updated due to business changes, new technologies, or legal requirements. We will post a notice on the website for any significant changes, and if the changes are material, registered users will be notified by email.

Continued use of rbaazi after a policy update constitutes your acceptance of the revised policy. We recommend reviewing this page on a regular basis.

Last Updated: January 2026